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Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the FragmentTrails website at fragmenttrails.com and related marketing pages.

Last updated: July 23, 2026

1. Agreement

By accessing or using this website, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.

FragmentTrails is the public website brand for information about Fragments, our educational discussion and learning product. Separate product terms, subscriptions, or account agreements may apply when you create an account or use the Fragments application itself. Those product terms control if they conflict with these marketing-site Terms for product use.

2. Who may use the site

You must be able to form a binding contract under applicable law to use this site. If you use the site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Informational nature of this website

Content on this marketing site—including blog posts, service descriptions, pricing summaries, and educational articles—is provided for general information. It is not legal, financial, medical, or professional advice. See our Disclaimer for more detail.

Features, pricing, and availability of Fragments may change. We may update website content without notice. Marketing descriptions do not guarantee that any particular feature will be available in your region or plan.

4. Acceptable use

You agree not to:

  • Use the site in any way that violates applicable law or third-party rights
  • Attempt to probe, scan, or test the vulnerability of the site or related systems without authorization
  • Interfere with or disrupt the site, including by introducing malware or excessive automated requests
  • Scrape, harvest, or collect personal information from the site without permission
  • Misrepresent your identity or affiliation when submitting the contact form
  • Use the site to send spam, phishing, or abusive messages

5. Contact form and communications

If you submit our contact form, you agree to provide accurate information and that we may use it to respond to your message as described in our Privacy Policy. Form submissions are processed via our API. We are not obligated to respond to every message, but we aim to reply to good-faith inquiries.

6. Intellectual property

The site’s text, design, logos, graphics, and other materials are owned by us or our licensors and are protected by intellectual property laws. You may view and temporarily download pages for personal, non-commercial use. You may not copy, modify, distribute, sell, or create derivative works from site content without our prior written consent, except as allowed by law (for example, fair use).

FragmentTrails”, “Fragments”, and related marks are used to identify our website and product. Unauthorized use of our marks is prohibited.

7. Third-party links and tools

The site may link to third-party websites or use third-party services (for example analytics providers). We are not responsible for third-party content, policies, or practices. Your use of third-party services is governed by their terms.

8. Advertising

The site may display third-party advertising, including through Google or other partners identified in our ads.txt file. Ads do not constitute an endorsement. Advertising partners may collect data as described in our Privacy and Cookie policies.

9. Disclaimer of warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT CONTENT WILL BE ACCURATE OR COMPLETE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRAGMENTTRAILS AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

11. Indemnity

You agree to indemnify and hold harmless FragmentTrails and its operators from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the site or violation of these Terms, to the extent permitted by law.

12. Changes

We may modify these Terms or the site at any time. The “Last updated” date will reflect material changes. Continued use after changes constitutes acceptance of the updated Terms where permitted by law.

13. Termination

We may suspend or restrict access to the site if we reasonably believe you have violated these Terms or if needed for security or legal reasons. Provisions that by nature should survive (including intellectual property, disclaimers, and limitations of liability) will survive termination.

14. Governing law

These Terms are governed by the laws applicable where we operate our online business, without regard to conflict-of-law principles, except where mandatory consumer protections in your jurisdiction apply. If a court finds any provision unenforceable, the remaining provisions remain in effect.

15. Contact

Questions about these Terms: support@fragments.com or our contact form. We operate online-only and do not list a public street address or phone number.

Related documents: Privacy Policy, Cookie Policy, Disclaimer.